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Risultati 1-20 di 82

Annual report 2002-03 of the Director general of water services, for the period april 2002 to 31 march 2003

presented to Parliament in pursuance of section 193 of the Water industry act 1991 and to the Welsh assembly government

OFWAT

OFWAT complaints procedure

how we can help if you have a complaint about a water company

OFWAT

Format for the july return, regulatory account and information from quality regulators from 1996

OFWAT

Review of utility regulation

submission by the Director general of Water services

OFWAT

A proposed approach to assessing overall services to customers

a technical paper

OFWAT

Having your say

Ofwat's code of practice on consultations

Fletcher, Philip

The quality framework and customer's view

Byatt, Ian Charles Rayner

The quality framework and customers' views

Byatt, Ian Charles Rayner

Open letter the Director general of Water services to the Secretary of State for enviroments, transport and the regions and the Secretary of State for Wales and accompanying paper: setting the quality framework

an analysis of the main quality costings submission 2000-05

Services for disabled or elderly customers response to the consultation

OFWAT

Assessing the scope for future improvements in water company efficiency

a technical paper

OFWAT

Memorandum of evidence for the inquiry into water conservation and supply by the House of commons environment committee

Byatt, Ian Charles Rayner

Ofwat's response to the House of commons' environment committee's, first report on Water conservation and supply

OFWAT

Response of the OWFAT national customer council and the ten regional customer service committees to the government consultation paper

water charging in England and Wales, a new approach

OFWAT

Response of the OWFAT national customer council and the ten regional customer service committees to the government green paper a fair deal for consumers: modernising the framework for utility regulation

OFWAT

Response by the Director general of Water services to the Government green paper

a fair deal for consumers modernising the framework for utility regulation

OFWAT

Joint response of the Ofwat national customer council and the ten regional customer service committees to DETR consultation on water industry act 1999 regulations

OFWAT

1997-98 report on levels of service for the water industry in England and Walles

OFWAT

Annual reporter of the OFWAT National customer council 1995-96

this report in made by the Council to Ian Byatt, director general of Water services : the report cover the period 1 april 1995 to 31 march 1996

OFWAT

Annual reporter of the OFWAT National customer council 1994-95

this report in made by the Council to Ian Byatt, director general of Water services : the report cover the period 1 april 1994 to 31 march 1995

OFWAT

Risultati 1-20 di 82