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Risultati 20-40 di 90

To the managing directors of all water and sewerage companies and water only companies

monitoring plan, 2000-2005

Byatt, Ian Charles Rayner

To all managing directors of water and sewerage companies and water only companies

the role of long run marginal costs in the provision and regulation of water services

Fletcher, Philip

OFWAT complaints procedure

how we can help if you have a complaint about a water company

OFWAT

Format for the july return, regulatory account and information from quality regulators from 1996

OFWAT

Review of utility regulation

submission by the Director general of Water services

OFWAT

A proposed approach to assessing overall services to customers

a technical paper

OFWAT

Having your say

Ofwat's code of practice on consultations

Fletcher, Philip

Customers research: reactions to water and sewerage bill procing issues amongst low income customers

report of findings

Scott, Malcolm

The quality framework and customer's view

Byatt, Ian Charles Rayner

Future water and sewerage charges 2000-05 [+]

draft determinations

OFWAT

The quality framework and customers' views

Byatt, Ian Charles Rayner

Open letter the Director general of Water services to the Secretary of State for enviroments, transport and the regions and the Secretary of State for Wales and accompanying paper: setting the quality framework

an analysis of the main quality costings submission 2000-05

Services for disabled or elderly customers response to the consultation

OFWAT

Assessing the scope for future improvements in water company efficiency

a technical paper

OFWAT

Memorandum of evidence for the inquiry into water conservation and supply by the House of commons environment committee

Byatt, Ian Charles Rayner

Ofwat's response to the House of commons' environment committee's, first report on Water conservation and supply

OFWAT

Response of the OWFAT national customer council and the ten regional customer service committees to the government consultation paper

water charging in England and Wales, a new approach

OFWAT

Statement by OFTEL, OFGEM, OFWAT, ORR and OFREG on joint working

Response of the OWFAT national customer council and the ten regional customer service committees to the government green paper a fair deal for consumers: modernising the framework for utility regulation

OFWAT

Response by the Director general of Water services to the Government green paper

a fair deal for consumers modernising the framework for utility regulation

OFWAT

Risultati 20-40 di 90